Location-Based Personalisation for Klaviyo
Customer Location enriches Klaviyo with the nearest store for every customer—so your emails, SMS, and flows feel local, timely, and proven to convert.
Nearest Store Matching
Automatically match each Klaviyo profile to the closest store using event or profile address data. Use it in segments, dynamic content, and flows to make every message feel local.
Profile Enrichment
Save store details (e.g. store name or ID) back to the Klaviyo profile, ready for segments and personalisation blocks. Keep data fresh with periodic syncs.
Event-Based Matching
Use real events (like orders or signups with an address) to resolve the nearest location and send a new event into Klaviyo for analytics and automation.
Trigger Location-Aware Flows
Fire automations that reference the customer’s nearest store—perfect for local welcomes, store updates, event reminders, or in-store promotions.
Bulk Location Import (CSV)
Upload thousands of stores in one go. Validate addresses and process imports asynchronously with a “preview before importing” step for accuracy.
Per-Location Metadata
Add up to 5 key-value fields to each location (e.g. manager name, region, opening hours) and use them in your Klaviyo personalisation logic.
Backfill Support
When you create a new mapping, you can choose to backfill historical events or profiles. This ensures past data is enriched too, not just future activity.
Syncs & Scheduling
Run manual syncs on demand or set periodic syncs based on your timezone and preferred start time. Customer Location adapts to your schedule, not the other way around.
Multi-Account Management
Connect multiple Klaviyo accounts to a single login and manage locations and mappings across brands, regions, or subsidiaries from one dashboard.
Sync History & Logging
Every sync is queued, tracked, and logged with clear outcomes. Review results, errors, and retries in one place—so you can troubleshoot instantly and keep stakeholders informed.
Privacy-First by Design (GDPR)
Customer Location is built with privacy at its core. We do not store your customers’ personal data. We only process the address information needed to calculate the nearest store and write the result back to Klaviyo. Tokens are handled securely and data stays within your Klaviyo account.
Ready to deliver location-aware experiences?
Connect your Klaviyo account, add your stores, and let Customer Location run in the background—enriching profiles and triggering smarter flows.
Check out our packages