Customer Location Help Center

Connect Klaviyo, add your locations, and run your first sync.

Create locations manually and validate addresses for accurate matching.

Upload a CSV, preview before importing, and process asynchronously.

Use Klaviyo events with address fields to resolve the nearest store and send a new event.

Save the nearest store to Klaviyo profiles and use it in segments and dynamic content.

Build segments and flows that reference each customer’s nearest store.

Manual and periodic syncs, timezone settings, and tips for smooth operations.

How to backfill historical events or profiles when creating a new mapping.

Understand sync logs, errors, retries, and how to troubleshoot quickly.

Manage multiple Klaviyo accounts from one login.

What data we process, what we never store, and how tokens are handled securely.

Use profile properties to show each customer their nearest store details in email.

Send unique coupon codes tied to the nearest store and measure redemptions.

Show the nearest store in popups or capture address data to improve matching.

Ideas for structuring and using extra per-location metadata in campaigns.

Reference a customer’s nearest store in SMS for localised engagement.

Automatically track Locations against a Klaviyo Custom Object

Common issues and fixes for mapping, imports, and syncing.