Bulk Import Locations

Last updated: May 16, 2025

Note: Bulk import is only available for customers on the Business or Custom plan.

Step 1: Access the Bulk Import Tool

From your dashboard, click on Bulk Location Import. You'll be taken to a screen where you can choose which account you'd like to import locations for.

Bulk Import Entry — Dashboard view with bulk import entry point

Step 2: Choose an Account

Select the Klaviyo-connected account that should receive the uploaded store location data. Once confirmed, you'll be redirected to the upload page.

Account Selection — Account selection screen

Step 3: Upload Your File

On the bulk import page, you can:

Select a file to upload (CSV format only)
Download a sample file for reference
Review the format and limitations before uploading

Once your file is selected, click Preview File to continue.

Upload Interface — Upload interface with file info and sample download

Step 4: Preview and Confirm

Customer Location will show you a preview of the parsed file, including any address validation status. Review the data carefully, then click Confirm and Import to proceed.

File Preview — File preview with address validation

Step 5: Import Confirmation

After confirming, you'll see a message indicating that your import has started. Most imports complete in under 2 minutes.

To check the status of your import, click on the link in the success message. Otherwise, go to your Account Page and click View Bulk Import History.